Night audit

The ‘4 Keystroke’ Night Audit

1. Check the Check In screen to see if anyone is not in yet.  Check in guaranteed reservations or charge credit cards as required.  Use the Now Shows Report to do this during the audit.   Steps:  -Night Audit  -Preview No Show and Stayovers  -Print Report then check in any guests that have not arrived yet.
2. Print your End Of Shift Report.   Steps:  -Reports   –End Of Shift Reports  -Print one Summary copy and one detailed report for your envelope.
3. Bin Check:  Print the Preview Room Charges Report and compare to the registration cards in the bucket.  All reg cards should have the room rate on them.  Make sure all room rates are right.  Use the Edit In House Guest screen to make changes.  Ensure we have adequate pre-auth for each room.  Steps:  -Night audit,  -Preview Room Charges
4. Print the Preview Charges Report.  Balance to the credit card machine total printout.  (End Batch on the Moneris machine)  Steps:  Night Audit  - Preview Charges Report
5. Run the House Status Report in case of check ins or outs during the backup and audit.  Steps: Reports  -House Status Report.
6. Make a memory stick Backup.  DO NOT SKIP THIS STEP.  This is your insurance policy against hardware or power failure.  (1 memory stick per day)
7. Run the night audit.  Get yourself a cup of coffee!
8. Follow the balancing steps on the balancing worksheet.
9. Print the registration cards for all of tomorrow’s expected arrivals- All reservations to a selected date option.  Enter tomorrow’s date.
10. Print confirmation letters for any reservations made that day that requested one.  Use the Conf/Dep/Reg Cards program, Confirmation Letters – All Reservations to a Selected Date option.  Enter the date as Dec. 31, 2005.
11. Use the Print Other F/O Reports program to print the Special Requests Report (shows the special things your housekeeping staff will prepare for today’s guests).
12. Print the housekeeping report.